Privacy Policy

PNW SITE SERVICES / LEGAL INFORMATION

Effective date

October 31, 2026. This Privacy Policy explains how PNW Site Services ("we," "us," or "our") handles information collected through pnwsiteservices.com, our quote requests, customer communications, and services.

Information we collect

We may collect your name, business name, phone number, email address, service and billing addresses, project details, requested dumpster size, service dates, communications, and transaction information. We may also collect device, browser, IP address, referral, cookie, and website usage information through analytics and advertising technologies where enabled.

How we use information

We use information to respond to inquiries, prepare quotes, schedule and provide dumpster services, process payments, provide customer support, send service updates, maintain records, prevent fraud, improve our website, and comply with applicable law. Where you have separately opted in, we may also send promotional text messages.

SMS Communications and Consent

PNW Site Services, Inc. offers customers the option to communicate by text message regarding dumpster rental inquiries, quotes, reservations, delivery and pickup scheduling, billing, and customer service. Customers may request SMS communication by actively selecting "Text Message" as their preferred contact method on our website and submitting their inquiry after being presented with our SMS consent disclosure. Customers may also provide verbal consent during telephone conversations with our representatives. Message frequency varies depending on customer inquiries and rental activity. Message and data rates may apply. Customers may opt out at any time by replying STOP or request assistance by replying HELP. We do not sell or share SMS opt-in information or consent records with third parties for marketing or promotional purposes. Mobile messaging consent is not transferred to third parties for their independent marketing activities. We may use authorized service providers to facilitate communications and provide customer service, subject to appropriate confidentiality and data protection requirements.

Mobile information sharing

We do not sell, rent, or share mobile phone numbers, SMS opt-in information, or SMS consent data with third parties or affiliates for their own marketing or promotional purposes. We may share information with messaging platform providers and service vendors solely to deliver our messages and operate our services, subject to appropriate restrictions. Text messaging originator opt-in data and consent will not be shared with third parties for marketing purposes.

Other disclosures

We may share necessary information with payment processors, hosting providers, analytics vendors, dispatch and service providers, professional advisers, and authorities when legally required. We do not authorize service providers to use customer information for unrelated purposes.

Cookies and advertising

Our website may use cookies or similar tools for functionality, measurement, and advertising. You may control cookies through your browser and applicable consent settings. Third-party services may have their own privacy notices.

Retention and security

We retain information for as long as reasonably needed for services, business records, dispute resolution, and legal obligations. We use reasonable administrative and technical safeguards, but no transmission or storage method is completely secure.

Your choices and requests

You may ask to access, correct, or delete personal information, subject to applicable law and retention obligations. You may opt out of promotional emails through the unsubscribe method provided and text messages by replying STOP. For privacy questions or requests, contact us through the contact form at https://pnwsiteservices.com/contact.

Children and changes

Our services are intended for adults and business customers, not children under 13. We may update this policy from time to time by posting a revised version and effective date on this page.